Customer Service Promise


Here at Alvaston carpet cleaning we pride ourselves on great customer service. We take our time to work very closely with our customers to provide a tailored cleaning experience. Any individual requirements are met without hesitation. We ALWAYS provide a written quotation before any work takes place. This is the only price you pay and it includes VAT. All of our work is covered by our public liability and unit treatment insurance.

Our 7 step Carpet and Upholstery Cleaning Process:

1. Inspection and Survey

EVERY job is subject to an initial inspection and survey with the customer.

2. Vacuum

Using commercial grade vacuums to remove up to 85% of dry soiling.

3. Pre-Spraying

An initial solution is applied to chemically loosen soiling from fibres.

4. Agitation

Using a rotating brush machine to mechanically loosen soiling from fibres.

5. Hot Extraction

Using the new and powerful AirFlex Pro machine, a hot jet of solution is injected into the carpet fibres then instantly vacuumed out leaving no soiling behind.

6. Grooming

Carpets are then groomed and air dryers applied for quicker drying times.

7. Final Inspection

Every job is finished with a final inspection with the customer.

Please bare in mind that our 7 step process is our standard company procedure for each and every carpet. All our customers receive our 7 step process.

CONTACT

Phone:
07949210633
01332 751288

Email: 
alvastoncarpetcleaning@gmail.com



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